Strengthening Partnerships: Best Practices in Vendor Relations w/ Bridget Cutchen, Emory Healthcare

Kelsey Claster is the Manager of Legal for Altum Healthcare Solutions. Kelsey began her post-graduate career with Altum in late 2021 and has quickly advanced herself by creating and implementing new practices that streamline our legal services. Kelsey holds a BBA in Entrepreneurship and a minor in Information Systems from Kennesaw State University.

Taylor is the Complex Claims Manager for Altum Healthcare Solutions. With over seven years of experience in healthcare billing and reimbursement, she brings a wealth of expertise to her role, specializing in handling complex claims with ease. Taylor’s commitment to excellence and client satisfaction is evident in her work ethic and positive attitude.

Mary is the Vice President of Insurance Billing for Altum Healthcare Solutions. With over 25 years of experience in the healthcare industry, she has a strong background in leading teams in quality assurance and claims analysis, including follow-up and claims denials for Medicare, Veterans Administration, Workers Compensation, Managed Care, Medicaid CMOs, and Medicaid. Mary has collaborated with multiple hospital departments to resolve complex denials regarding authorization, medical necessity, and COB issues and assisted with various clean-up projects. She has worked closely with hospitals nationwide to assist in reviewing, analyzing, and resolving a high volume of accounts while maintaining great partnerships with her clients to ensure we continually meet their goals and expectations.

Matthew serves as the Chief Solutions Officer of Altum Healthcare Solutions. Drawing on 15 years of experience in finance and Healthcare, his role is critical to our clients’ engagement, development, and satisfaction. Matthew believes in the importance of building relationships and delivering on measurables to increase performance for all of his clients. Matthew is a graduate of Georgia Southern University.

Elizabeth serves as Chief Executive Officer of Altum Healthcare Solutions. With 18 years as a Healthcare attorney, her expertise includes third-party liability, workers’ compensation, insurance appeals, Medicaid/Medicare, and other complex reimbursement matters. Elizabeth is an active member of the Georgia Bar, Georgia Academy of Healthcare Attorneys, and Georgia Chapter of HFMA. As a member of Georgia HFMA, she has been on the board of directors, a legal counsel to the chapter, and co-chair of the Region Five event. Additionally, she chaired and founded the Women in Healthcare initiative in the state. In 2014, she was selected and served on the National HFMA task force for Early Careerists. She also earned the HFMA Fellow designation and the Medal of Honor. Elizabeth holds a Bachelor of Business Administration in Finance and a Juris Doctor, both from the University of Georgia.