September 2024 session of The Deep Dive with Altum, where Ken Hogue, Chief Revenue Cycle Officer at United Health Services, explores the evolving demands of leadership and adaptability in revenue cycle management. In this engaging webinar, Ken shares practical insights into the many facets of leadership required to succeed in today’s healthcare finance landscape.
Ken Hogue discusses:
- The importance of recognizing talent within teams
- Educating individuals on the full spectrum of healthcare finance
- Exploring various paths within revenue cycle management, from legal and project management to tech roles
- His own personal growth and the servant leadership model
- The need for a patient-friendly approach, adapting to patients’ needs, adopting a concierge model, and promoting company involvement in local communities and universities